House Policy
Shipping & delivery.
Last updated · January 2026
Each bottle is hand-checked, wrapped in unbleached linen, and dispatched from our Essaouira atelier within two working days.
01
Where we ship
We ship within Morocco, to the United States, and internationally to the European Union, the United Kingdom, Canada, and beyond. If your country isn't listed at checkout, write to us — we'll often find a way.
02
Times & rates
- Morocco1–3 business days · 40 MAD
- United States3–6 business days · $30
- Everyone else — EU, UK, Canada & beyond3–9 business days · 49 MAD
03
Duties & taxes
For deliveries outside the EU, local duties and import taxes may apply on arrival. These are the responsibility of the recipient and are not included in our shipping rates.
04
If something arrives wrong
Glass occasionally suffers in transit. If your order arrives damaged, send a photo to hello@maisonflorivid.com within seven days and we'll send a replacement at no cost.